Quality of Service (QoS) used to relate to the overall performance of a network or a computer as seen by users. Most QoS technologies help to handle bandwidth, re-routing or data compression so that you can ensure good connectivity and application performance. This however is not enough. To deliver true QoS for mobile and web applications you need to work at the application and data level. This is the only way to deliver timely delivery of data to an application.
Ensuring QoS will have a positive impact on your organization and data distribution is a fundamental part of this. You need to avoid situations where you are sending too much or irrelevant data, impacting the amount of infrastructure and bandwidth required. You also need to ensure that when engaging over a network, you are certain your relationship can withstand any connectivity issues.
My advice – you need the ability to speed up the delivery of content and enable rapid scaling by optimizing data sent and received. This means you should have five data-oriented middleware capabilities:
1. Send initial topic page (snapshot) and then only the deltas of change – this helps to reduce the amount of data distributed across the network, therefore reducing the amount of infrastructure and bandwidth required.
2. Recoverability – if a session is dropped, you need your data to pick up where it left off. This helps keep your user engaged because if the signal was dropped and they see a spinning wheel, they are most likely leaving the relationship!
3. Adaptive to bandwidth, device, network or geography – all of these four elements will impact your QoS. If you can incorporate data distribution techniques that factor these into the web or app development to adapt and optimize data distribution, you’ll overcome these issues. This is particularly relevant to emerging markets with unreliable networks.
4. Allow for high throughput and scalability – you want the ability to scale. So if you can ensure that you are sending only relevant data, you can deliver this to a lot of concurrent users, quickly.
5. Support real-time bi-directional interactions – when ensuring QoS, if you can do this while supporting real-time bi-directional interactions, you’ll have a better-engaged customer and they’ll view the experience as a more superior one. Then, you can react to what they are doing with your business and send information to encourage more sales, bets or engagement with your business – helping to increase loyalty.
The Diffusion Intelligent Data Platform manages, optimizes, and integrates data among devices, systems, and applications. Push Technology pioneered and is the sole provider of real-time delta-data streaming™ technology that powers mission-critical business applications worldwide. Leading brands use Push Technology to fuel revenue growth, customer engagement, and business operations. The products, Diffusion® and Diffusion Cloud™, are available on-premise, in-the-cloud, or in a hybrid configuration, to fit the specific business and infrastructure requirements of the applications operating in today’s mobile obsessed, everything connected world. Learn how Push Technology can reduce infrastructure costs, and increase speed, efficiency, and reliability, of your web, mobile, and IoT application.