The London Underground Joins the Internet of Things

9 May 14

When you next travel on public transport, spare a thought for the way that ‘everything will be connected to everything’ in the very near future.

That’s the promise of the Internet of Things (IoT), where sensors and devices will connect to each other and the cloud, allowing those controlling them to make better-informed decisions. Right now, transport systems around the world are looking to the IoT to create more connected, more efficient services for commuters and travellers.

And it’s about to happen on the London Underground. Telent, the Tube’s equipment maintenance contractor, has just announced that it will pilot the use of M2M technology on escalators, lifts and a range of other equipment in a bid to undertake proactive equipment maintenance and asset monitoring to solve problems before they happen.

Sensors on equipment (such as an escalator) will constantly send data to the company’s monitoring systems, flagging up what needs to be done – even before it is needed – dispatching a repair person whose expertise, whereabouts and distance to the job are also being monitored in real-time. It’s just one element of the Tube’s interconnected network of devices that will also include CCTV cameras, PA systems, air-conditioning and, soon, rail tracks.

The technology is expected to improve customer service levels on the London Underground by 30 per cent and save 30 per cent on the cost of running the rail support network.

The roll out comes as IDC predicts the IoT market will grow to $8.9 trillion and 212 billion devices globally by 2020 and follows hot on the heels of Westminster City Council’s launch of its own smart parking scheme.

With the IoT facilitating the remote monitoring of everything from bins to vehicles in Smart Cities looking to revolutionize everything from social services to public safety, transportation and citizen engagement, getting the most out of M2M application platforms can pose a real challenge.

Undertaking real-time analysis and response means you need to be able collect, send and process huge amounts of data in real time. And that means boosting the organization’s on-demand capacity and ability to efficiently manage network resources.


The Diffusion Intelligent Data Platform manages, optimizes, and integrates data among devices, systems, and applications. Push Technology pioneered and is the sole provider of real-time delta-data streaming™ technology that powers mission-critical business applications worldwide. Leading brands use Push Technology to fuel revenue growth, customer engagement, and business operations. The products, Diffusion® and Diffusion Cloud™, are available on-premise, in-the-cloud, or in a hybrid configuration, to fit the specific business and infrastructure requirements of the applications operating in today’s mobile obsessed, everything connected world. Learn how Push Technology can reduce infrastructure costs, and increase speed, efficiency, and reliability, of your web, mobile, and IoT application.

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