Diffusion Cloud Support – Get the Most Out of Our Real-Time Internet Messaging Solution

20 Jul 15

At Push Technology, customer satisfaction is our goal. Last week, we announced Diffusion Cloud, our enterprise-class Internet Messaging service delivered via the cloud to power business critical Internet apps. Getting started with Diffusion Cloud is easy, but we also offer some great support options. We have multiple plans tailored to suit your support requirements to provide the technical support and Professional Services to meet your needs. We are happy to jump on a call to discuss which plan is right for you.

Even before you sign up to a support plan we provide extensive resources online including access to our Support Center. It provides a one stop, easy to use site where you can search or browse our technical documentation and articles. You can see our latest twitter updates and blog posts. Register on our forums to ask questions or share ideas with our own engineers and our technical community…. We strive to monitor and answer every post!

Here’s some Support Center links to get you started:

Diffusion Cloud Support Center

Start here and do a search! Our search facility will scan the Knowledge Base, Forums, Technical Reference Guides and the Diffusion Cloud website. Results are shown in an easy to navigate view.

Knowledge Base

We utilize our years of experience to pre-empt what you need to know when starting to use an Internet messaging product. From Getting Started to Troubleshooting, we create useful guides and articles to save you trawling through pages of documentation.
We give you the ability to ask questions and share ideas with us and also with your fellow professionals. Register via the drop-down menu to access Forums and send us a message.

Still stuck? Email us at [email protected] and we’ll get back to you as soon as possible.

The Diffusion Intelligent Data Platform manages, optimizes, and integrates data among devices, systems, and applications. Push Technology pioneered and is the sole provider of real-time delta-data streaming™ technology that powers mission-critical business applications worldwide. Leading brands use Push Technology to fuel revenue growth, customer engagement, and business operations. The products, Diffusion® and Diffusion Cloud™, are available on-premise, in-the-cloud, or in a hybrid configuration, to fit the specific business and infrastructure requirements of the applications operating in today’s mobile obsessed, everything connected world. Learn how Push Technology can reduce infrastructure costs, and increase speed, efficiency, and reliability, of your web, mobile, and IoT application.

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