Technical Author

Push Technology (www.pushtechnology.com) is trusted by leading brands worldwide to manage and optimize delivery of data around the world to their web, mobile, and IoT application data. Diffusion does the complex work to provide real-time data – reliably, globally, and at scale and speed.

We develop and reward people who have the drive and motivation to make a significant contribution to the continued growth of our business. We hope to provide a culture of accountability, challenge and opportunity and encourage a spirit of collaborative, creative and fresh thinking. We want everyone to contribute and add value by turning their own skills, strengths and interests into results.

We strive to be a place that people want to work and want to work hard. With great benefits and an already impressive international team of Technology experts, we want to bring on new team members that have passion, drive, innovation and leadership, just like our products.

JOB PURPOSE

We are seeking an enthusiastic technical writer to produce the technical manual and user guides for Diffusion. A successful candidate needs excellent English spelling and grammar skills, the ability to write concisely and idiomatically, and be able to follow the house style. As a small technology company there is a high degree of ownership in impact, and this role is no different. The job holder will own the documentation content, quality, and supporting systems, allowing for a great deal of influence over their future direction.

KEY RESPONSIBILITIES

  • - Produce content for the Diffusion manual for each new version
  • - Create “how to” guides for key customer use-cases
  • - Produce clear and concise material, taking care of editing and proofreading tasks
  • - Maintain and enforce the house writing style wherever documentation is produced
  • - Inform the strategy for the documentation product so that we are curating content which is always relevant, useful, maintainable, and valuable
  • - Collaborating with software engineers and product managers to ensure subject matter is well understood
  • - Working closely together with printers, illustrators, graphic designers, translators, and other relevant professionals
  • - The above list is not exhaustive. You will be expected to perform duties as necessitated by your changing role and the overall business objectives of the company, as directed.

REQUIREMENTS

Essential Requirements


  • Very high quality of written English.
  • Demonstrable ability to write in British English (en-GB) and American English (en-US)
  • Solid record of accomplishment producing engaging and effective technical content
  • Previous experience as a writer for a complex software product targeting developers
  • Comfortable using Darwin Information Typing Architecture (DITA), Git version control, and Windows, Linux, or Mac command lines

Nice to Haves


In addition to the above it would be advantageous for candidates to have some knowledge of the following:

  • Qualifications in technical communication or writing
  • Experience programming in any language
  • Technical expertise to improve documentation systems and deployment mechanisms
APPLY HERE